Question 1

How do I order a cake?

Accepted Answer

To obtain a cake quote, simply complete the Enquiry/Contact form (javascript:void(0))and we will come back to you as soon as possible. 
 
I mainly work in Fondant and also specialise in Handmade Sugar Florals and figurines.

Cost is based on your individual design and number of people to feed. Just let us know your ideas no matter how big or small and I'll work my magic to design something especially for you.  We can then provide you some design options if required and indicative costs.
 
Once we've confirmed design, you'll then receive your Formal Cake Booking form which outlines the Detailed cake design, Terms & Conditions and confirmed cost, along with your Deposit Invoice (a 50% Deposit is required to secure your booking which is Non-refundable/Non-transferrable). 
 
If ordering within 4 weeks of Occasion date, Full payment is required in order to secure your booking.

Question 2

How much notice do you need?

Accepted Answer

We prefer as much notice as you can give as we can get booked up months in advance.

If you have a late notice request, by all means let us know and if there is availability we will always try to accommodate your request.

Question 3

How much do your cakes cost?

Accepted Answer

As we create individually-designed custom cakes, our prices are determined by the size of the cake and the complexity & style of the design. 
 
Each of our cakes is quoted individually, taking into account the number of people to feed & serving size, your overall cake design, flavours and delivery charges where applicable.
 
If you would like to obtain a quote, please provide your details via the 
Enquiry/Contact form (javascript:void(0)) and we will come back to you as soon as possible.  Overall Cost will be confirmed once design is finalised. 
 
To give you an idea of our costing, please refer to the 'Starting From' price guide below:-
 • 'Petite' cakes - from $150 (6-8 dessert serves)
 • 'Small' cakes - from $200 (10 dessert serves)
 • 3D sculpted cakes - (Price on enquiry)
 • Single Tier - from $280
 • 2 Tier - from $500
 • 3 Tier - from $750
 • 4 Tier - from $950
 • 5 Tier - from $1200
 • 6 Tier & above (Price on enquiry).

NOTE: Above prices are Starting approximate prices ONLY and do not include the finalised cost of your design, cake decoration, delivery and additional cost for some bespoke cake flavours.
 
Individual-serve Mini cakes (each approx. 2.5-3" diameter, 1-2 small portions per mini):-
 • 'Premium' (fondant tops only/decorated) start from $8 each
 • 'Luxury' (full fondant covered/decorated) start from $15 each
Please Note: For our Minis, there is a Minimum order of 4 in one flavour or minimum order 8 for more than one flavour.
 
Our Mini cakes are also available as individually-boxed Guest/Wedding Favours, for Special Occasion collaborations (for e.g. Bulk individual boxed for Mother's day functions) or can be 'Custom-Branded' for your business gifting or special occasions.

Also stay-tuned for our 'Special Offerings' of boxed Mini cakes for key dates/occasions such as Valentines Day, Easter, Mother's Day, Father's Day, Christmas, many other key dates or even just because...

Question 4

What deposit is required?

Accepted Answer

A 50% deposit is required to secure your booking for your order, with the balance due by bank transfer 4 weeks prior to Occasion date.  This Deposit is Non-Refundable and Non-Transferrable (to a new order or persons).

For cake orders within 4 weeks of your Occasion date, payment is required in full to secure your booking for your order.

Question 5

What happens if I need to change or cancel my order?

Accepted Answer

Please note, Deposits paid are Non-refundable and Non-transferrable for Cancellations (or Postponements if your new date is not available).

Refunds will not be issued for cancellations within 14 days of your Occasion date.  Detailed Terms & Conditions will be outlined in your formal Booking form. 
 
Changes in design or increase in numbers can be made up to 8 weeks prior to your occasion date and may incur a fee to cover the cost of reworking the design and/or work already completed on your order.
 
If your current booked event has been impacted by Covid restrictions and you wish to make changes to your booking, please email us at info@roseberrycakecreations.com.au so that we can provide more information on our Covid Terms & Conditions and work closely with you to agree a suitable outcome.